Great
News! The brand new VIEZU File Portal is LIVE
If you have a ticket already open with us on Zoho desk, you can still reply to the ticket and our technical team will assist you with it.
Find
out more about it and what to expect as we move you over to the upgraded
File Portal. WHAT
HAPPENS NEXT? You should have received an an email inviting you to the new
portal. If you have not received it, make sure to check your junk
or spam filters. The
welcome email will ask you to verify your account. Once you have clicked on
the ‘VERIFY’ link, your login credentials will be emailed so that you can
access The Portal. WHAT
IS THE NEW VIEZU FILE PORTAL? The
new Dealer Portal (The Portal) provides a unique environment for sending
and receiving your File Requests from VIEZU. The
Portal offers improved functionality for both Files and Support
Tickets. WHATS
NEW? You
will now have a Dashboard to see your File Key Credits in real time. You
can see your File History, Credit Purchase History, be able to download
invoices and more. Below
is an infographic explaining how easy The Portal is to use and if you need
any help getting set up, please use support@viezu.com or ring us during
normal business hours for assistance.
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